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Here it from Garstone…

“Garstone Design has a commitment to quality.

We aim to produce the finest quality leather & fabric upholstered lounges.

Due to efficient production techniques, we are able to produce quality products at realistic prices.

It is important that both the retailer and the consumer are aware of the benefits of the Garstone Design product so we have, with the help of our suppliers, complied this information kit which we hope you will find useful.

Garstone Design is a wholly Australian, family owned company, which provides jobs both directly and indirectly for Australians.”

Garstone Design uses their experience and wealth of knowledge in leather upholstery when selecting their stock range.

Garstone Design Leathers are purchased from reputable New Zealand tanneries that sources hides from both Australia and New Zealand. This ensures balanced quality and reliability of supply.

Garstone design stock is a top grain, drums dyed and pigmented bovine leather which is tested for durability, resilience, colour fastness and exceeds Australian standards for pigmented leather.

Garstone Design leather is guaranteed for 2 years against faults in the tanning process but importantly, consumers should be educated on the care and maintenance of the product. This information is available in our warranty pack which is distributed with every suite or chair.

Garstone Design recommends Leather Master and Pelle Care products as they are designed and tested for use on pigmented leathers.

Effective care and maintenance procedures should be established and followed.

Fabrics should be cared for in accordance with the manufacturers care labels.

Leather should be cared for in accordance with the manufacturers care labels and specialist care information should be sought.

Some softening and creasing can be considered normal but it is normal to adjust covers, fluff and turn cushions where possible to equalize wear. This is particularly so in lounge suites which softer fills as part of their comfort recipe rationale.

Mechanisms should only be lubricated if necessary with a Leggett & Platt approved lubricant. Handle and shaft fittings should be checked and tightened periodically.

When moving your Garstone Design lounge suite always carry by gripping underneath the frame. Never attempt to move any pieces by the arm pads, back cushioning or soft fills.

With good care and maintenance you can expect to achieve a long and trouble free life from your Garstone Design lounge.

Garstone Design at its discretion will repair or replace in part or full any defects caused by Garstone Design.

The frame has a 20 year warranty, Dunlop Foam seats lifetime warranty and Suspension Components & Construction has 10 years.

In the case of leather 2 years and Mechanism years. Back fills and arm rest 12 months. All other items are covered by statuary 12 months warranty. Garstone Design are bound by the terms and conditions contained within the material supplier’s warranties and act as an intermediary in the execution of such warranties. These warranties are valid from the date of the original purchase and are not transferable.

All leather complaints within the warranty period must be supported by a report from a registered leather technician along with the warranty number. Garstone Design will refund the outlay for the report if the said report proves the leather to have a manufacturing fault and at their discretion will replace in part or full any panels effected. Claims will be invalid if the warranty number is not supplied.

If a service call is required from the manufacturer and it is found not to be a manufacturing fault a call out fee will apply to the consumer (i.e. tradesperson rates].

Should it be necessary to return the goods to Garstone Design in part or full for repair or replacement, all transportation costs will be payable by the purchaser unless written authorisation is received from Garstone Design.

Garstone Design guarantee applies to furniture used for domestic purposes only, which is cleaned, cared for and maintained in accordance with care and maintenance instructions provided.